Legal

Terms & Conditions of Hire

Last updated: 18 May 2026

These Terms and Conditions, together with your Booking Confirmation, Safety Rules and Risk Assessment / Installation Specifications, form the full Hire Contract between you (the Hirer) and Brizzy Jumping Castles. Please read them before you confirm your booking.

Brizzy Jumping Castles is the trading name of Eetlust Pty Ltd (ABN 53 119 209 755). In these terms we / us / our refers to Brizzy Jumping Castles, and you / your refers to the Hirer.

The headings below are a plain-English summary of the most-asked clauses. The full Hire Contract is the legally binding document — download the full T&Cs PDF here.

Definitions

Hire Period — the time from when the Equipment leaves our premises (or is collected by you) until it is returned or collected by us.
Equipment — every item listed on your Hire Contract: jumping castles, slides, combos, fun food machines, photo pods, games and accessories.
Dry Hire — you operate the Equipment yourself. A supervising adult (18+) must be on site at all times.
Wet Hire — we provide an operator to run the Equipment for you. Some products (Disco Dome, Inflatable Nightclub, Bouncy Boxing, Sumo Suits, Adults Jumping Castles) require a paid supervisor.
Business Day — any day that is not a Saturday, Sunday or Queensland public holiday.

1. Booking, Deposit & Payment

A 50% deposit is required on the day you sign the Hire Contract to secure your booking.
The balance is automatically charged to your nominated card 7 days before your event date. We notify you in writing at least 7 days before the charge is processed.
All amounts are in Australian dollars and are inclusive of GST unless stated otherwise.
If payment is late, interest may be charged at 5% per annum above our bank's 180-day bank-accepted-bill rate, accruing daily.
Alternative terms (e.g. invoice payment for schools, councils or corporates) may be agreed in writing.

2. Cancellation Policy

More than 7 days before your event: the 50% deposit is forfeited; any balance already paid is refunded.
Less than 7 days before your event, or on the day: all funds paid are forfeited, and any unpaid balance becomes immediately payable.
Cancellation fees apply regardless of cause, including acts of God, weather, sabotage, accident, trade or industrial disputes, terrorism, hostilities and government-imposed shutdowns. We may waive cancellation fees at our discretion.

3. Postponement Policy

More than 7 days notice: no postponement fee. We issue a gift card for the full value of payments made, valid for 12 months.
Less than 7 days notice: a 25% postponement fee (of total booking value, minimum $250) applies. Additional labour to reschedule is billed at $95/hr.
The fee covers unloading/reloading, shift changes, administration and lost income for the originally allocated equipment.

4. Hire Period

The Hire Period runs from the time Equipment leaves our premises until it is returned or collected. If you keep the Equipment beyond the Hire Period, additional daily hire fees, delivery and collection charges apply. Time taken for delivery, setup and collection is included in the Hire Period — no deductions are made for time when the Equipment isn't in use.

5. Delivery & Collection

We will use our best endeavours to deliver before the Hire Period starts, but we're not liable for delays caused by traffic, weather or equipment failure beyond our reasonable control.
You must be present at the delivery location to receive and inspect Equipment. If you aren't, Equipment is deemed delivered in good condition.
"Supply Only" delivery means we drop to a front door, garage, loading dock or adjacent secure location accessible to our vehicle.
We reserve the right to refuse delivery or installation if the site is unsafe or unsuitable. Re-delivery fees and staff time may apply.
Additional fees may apply for: before/after-hours delivery (defined as outside 7am–5pm Mon–Sat or 8am–4pm Sun), stairs / lift labour, time-restricted windows, distance beyond standard zones, last-minute bookings within 7 days of event, and bookings requiring our vehicle to be moved due to access restrictions.

6. Your Obligations During Hire

Ensure the site is level, stable, clear of obstacles, and has sufficient compatible power (where required) before our arrival.
Provide constant adult supervision (18+) of all dry-hired inflatables. Enforce all safety rules and capacity limits.
Operate Equipment only as directed by us and the manufacturer.
Don't modify, alter or affix anything to the Equipment without our written consent.
Don't move Equipment from the agreed setup location without our written consent.
Notify us immediately if Equipment is damaged, lost or stolen — provide photos, a written report and a police report (in cases of theft or vandalism).
If using the Equipment on property you don't own, obtain all necessary permissions, permits and approvals (noise, council, road closure) and provide them to us on request.
For marquees over 500 m², obtain Building Regulation 2006 (Qld) development approval.

7. Weather & Wind Policy

For the safety of everyone using our inflatables, we operate under a strict 30 km/h wind threshold. If forecast or actual wind speed reaches or exceeds 30 km/h, we reserve the right to cancel, delay or pack down the Equipment without penalty. You must immediately stop using the Equipment and evacuate all users if wind reaches 30 km/h during your hire.

8. Damage, Loss & Late Return

Equipment must be returned by 3:30 pm on the last day of the Hire Period.
You are responsible for all loss of or damage to Equipment during the Hire Period, except fair wear and tear. This includes accident, misuse, neglect, theft, vandalism or any other act or omission.
If Equipment is returned dirty, a minimum cleaning fee of $50.00 applies (e.g. mud, face paint, food).
If Equipment is lost or destroyed, you must pay full replacement or reinstatement cost within 7 days of the loss.
If Equipment is not returned within 7 days after the Hire Period, we may treat it as lost and recover the full replacement cost through legal action.

9. Insurance

We hold $10,000,000 public liability insurance covering all our equipment.
You must maintain, throughout the Hire Period, insurance covering loss of or damage to the Equipment for not less than its current market value, including theft, fire, storm and accidental damage.
If asked, you must provide a certified copy of your insurance policy and a certificate of currency showing insured value, coverage and policy period.

10. Substitution

If a piece of Equipment becomes unavailable due to failure or circumstances beyond our control, we may substitute the nearest equivalent without liability, provided it doesn't materially affect the purpose of the hire. We'll make reasonable efforts to notify you in advance. If you're not satisfied with the substitution and it materially affects the purpose of your hire, you may request a fee reduction or a full refund for the affected Equipment within 24 hours of delivery.

11. Indemnity & Limitation of Liability

To the extent permitted by law, you indemnify Brizzy Jumping Castles and its officers, directors, employees and agents against all actions, claims, losses, damages and legal costs arising from:

Any injury to or death of any person, or damage to property, arising from the use, operation or possession of the Equipment;
Any breach by you of these Conditions of Hire;
Any negligence, unlawful conduct or wilful misconduct by you, your guests or third parties acting on your behalf.

Our liability for any breach is limited (at our option) to repair of the Equipment, replacement with equivalent Equipment, or the cost of either. Nothing in these terms excludes liability that cannot be excluded by law — including liability for death or personal injury caused by our negligence.

Any claim for loss, damage or injury must be notified to us in writing within 7 days of the event giving rise to the claim, and any legal proceedings must be commenced within 6 months. Failure forfeits the claim.

12. Force Majeure

If we are unable to perform our obligations because of an event beyond our control — including acts of God, severe weather, strikes, lockdowns, fires, riots, civil unrest, pandemics or government directives — our obligations are suspended for the duration of the force majeure event. If the event continues for more than 30 days, either party may terminate the Hire Contract on written notice, and we'll refund any amounts paid in advance for services not yet provided, less reasonable costs already incurred.

13. Termination

We may terminate the Hire Contract immediately and repossess the Equipment if you breach these terms and don't fix the breach within 5 Business Days; become bankrupt or insolvent; make a false statement that materially affects the contract; or use the Equipment unlawfully or unsafely. On termination you must make the Equipment available for collection in the same condition as it was at the start of the Hire Period (fair wear and tear excepted). You agree to indemnify us for any reasonable costs incurred in repossessing the Equipment.

14. Photography

We may take photographs during events to document our equipment, setup and services. Photos focus on the equipment, not attendees, and we make every reasonable effort to avoid capturing identifiable images of guests. Photos may be used for marketing, social media, our website and brochures. If you or your guests prefer not to have any photos taken, please tell us in writing before the Hire Period begins and we will respect that preference.

15. GST

Unless otherwise stated, all amounts payable under these Conditions of Hire are inclusive of GST. Tax invoices are issued in accordance with the requirements of the Australian Taxation Office (ATO). If the rate of GST changes, the parties will adjust payments accordingly.

16. Privacy

How we handle the personal information you give us when enquiring or booking is set out in our Privacy Policy.

17. Governing Law

The Hire Contract is governed by the laws of Queensland, Australia. Any dispute is subject to the exclusive jurisdiction of the courts of Queensland.

18. Other Important Clauses

Title in all Equipment remains with Brizzy Jumping Castles at all times. You have no right or interest in the Equipment except as a bailee for the Hire Period.
Security Interest: these terms grant us a security interest in the Equipment under the Personal Property Securities Act 2009 (Cth) for commercial and long-term hires. We generally do not register a security interest on the PPSR for short-term residential hires.
Assignment: we may assign the contract to a third party without notice. You may not assign your rights without our written consent.
Severability: if any provision is held invalid, the rest of the contract remains in effect.
Entire Agreement: these Conditions of Hire (together with the Hire Contract and Booking Confirmation) constitute the entire agreement between the parties and supersede all prior discussions.

Questions about these terms?

Contact us on (07) 4803 1082 or email fun@brisbanejumpingcastles.com and we'll talk it through with you before you book.

This page is a plain-English summary of the full Hire Contract. The full Conditions of Hire PDF is the legally binding document and prevails in the event of any inconsistency.