Safety documentation for every booking.
Current public liability documentation is available on request. Contact us to confirm the cover details required by your venue.
Australian Standard AS 3533.4 compliance
Every inflatable in our fleet complies with AS 3533.4-2018 — Amusement rides and devices: Inflatable devices for recreational use. This is the Australian-wide compliance standard that covers manufacturing, anchoring, capacity limits, operator training and inspection regimes.
Manufactured to spec
Vinyl thickness, blower output, anchor point count, exit configuration and capacity ratings all built to AS 3533.4. Every unit has a compliance plate showing maximum users, age range and required floor area.
Anchored to spec
Grass: 4–8 stakes (depending on unit size) driven 600mm minimum. Hard surfaces: weighted ballast bags or building anchors rated to manufacturer wind tolerance. At 30 km/h, use must cease, users must evacuate and conditions must be monitored. At 35 km/h, equipment must be deflated and packed down.
Pre-event blower & pressure check
Before we hand over, our crew runs the blower for a full inflation cycle, walks the entire seam and checks operating pressure. Any unit that doesn't pass goes back on the truck and we substitute it.
Capacity limits enforced
Capacity is on the compliance plate AND in our pre-event safety brief. We won't deliver a 6-user castle for a party of 30 — we'll recommend a larger size or a second unit.
Our 4-stage cleaning process
Every inflatable is cleaned and sanitised after every booking — not just hosed down. This is what happens between your event and the next family using the same gear.
- 1
Vacuum and debris removal
All loose debris (leaves, sand, food) is vacuumed from the bouncing surface, walls and netting. Any fabric damage is flagged for repair before the unit goes back on the truck.
- 2
Surface wash
Bouncing surface, walls and entry mats are washed with food-safe detergent. Dirt, sticky residue and surface marks come off here.
- 3
Hospital-grade sanitisation
Sanitised with a hospital-grade disinfectant (TGA-listed, kid-safe). Same standard used in childcare centres. Particular focus on the entry zone, slide deck and high-touch points.
- 4
Inflated dry & final inspection
Fully inflated to dry the interior, then our crew walks the unit one more time before it goes back into stock. If anything looks off it gets repaired before the next hire — no exceptions.
The basics, every booking
Public liability documentation
Current public liability documentation is available on request. Contact us to confirm the cover details required by your venue.
Wind ratings & weather
At 30 km/h, use must cease, users must evacuate and conditions must be monitored. At 35 km/h, equipment must be deflated and packed down. See policy →
Safety mats included
Every jumping castle includes safety mats at the entrance. Optional surrounding mats available for hard surfaces.
Supervisor service
For school fetes, corporate events and adult castles, our trained operator/supervisor is available at $95/hr Monday to Friday from 9am to 5pm, $125/hr Saturday from 9am to 5pm, $150/hr Sunday from 9am to 5pm, and $195/hr outside 9am to 5pm on any day. Required for the Disco Dome and inflatable nightclub. More on supervised hire →
Age & capacity guidelines
Each product page lists age range and capacity. Adult castles are 18+, kids' castles 3–12. Mixing age groups inside the same castle is the single biggest cause of injuries — please don't.
Pre-event safety brief
On every delivery, our crew briefs the responsible adult on the safety rules: capacity limits, age groups, weather triggers, and the emergency cut-off procedure. 5 minutes, every time.
Council park ready
Tell us your venue and we'll confirm which current documents are available for its requirements.
School and P&C ready
Venue documentation is available on request. Contact us to confirm the current documents required by your school or P&C.
