Safety documentation for every booking.
Current public liability documentation is available on request. Contact us to confirm the cover details required by your venue.
Australian Standard AS 3533.4 compliance
Every inflatable in our fleet complies with AS 3533.4-2018 — Amusement rides and devices: Inflatable devices for recreational use. This is the Australian-wide compliance standard that covers manufacturing, anchoring, capacity limits, operator training and inspection regimes.
Manufactured to spec
Vinyl thickness, blower output, anchor point count, exit configuration and capacity ratings all built to AS 3533.4. Every unit has a compliance plate showing maximum users, age range and required floor area.
Anchored at every manufacturer point
We use all of the manufacturer's anchor points, to the design and manufacturer requirements of AS 3533.4.1:2018 and EN 14960. On grass, every point takes a stake at least 380 mm long and 16 mm in diameter, with no projection hazards. On hard surfaces, every point takes rated ballast or approved building anchors. At 30 km/h, use must cease, users must evacuate and conditions must be monitored. At 35 km/h, or the manufacturer's lower limit where one applies, equipment must be deflated and packed down. Every anchor point. Every setup. Every time.
Pre-event blower & pressure check
Before we hand over, our crew runs the blower for a full inflation cycle, walks the entire seam and checks operating pressure. Any unit that doesn't pass goes back on the truck and we substitute it.
Capacity limits enforced
Capacity is on the compliance plate AND in our pre-event safety brief. We won't deliver a 6-user castle for a party of 30 — we'll recommend a larger size or a second unit.
Our 4-stage cleaning process
Every inflatable is cleaned and sanitised after every booking — not just hosed down. This is what happens between your event and the next family using the same gear.
- 1
Vacuum and debris removal
All loose debris (leaves, sand, food) is vacuumed from the bouncing surface, walls and netting. Any fabric damage is flagged for repair before the unit goes back on the truck.
- 2
Surface wash
Bouncing surface, walls and entry mats are washed with food-safe detergent. Dirt, sticky residue and surface marks come off here.
- 3
Hospital-grade sanitisation
Sanitised with a hospital-grade disinfectant (TGA-listed, kid-safe). Same standard used in childcare centres. Particular focus on the entry zone, slide deck and high-touch points.
- 4
Inflated dry & final inspection
Fully inflated to dry the interior, then our crew walks the unit one more time before it goes back into stock. If anything looks off it gets repaired before the next hire — no exceptions.
The basics, every booking
Public liability documentation
Current public liability documentation is available on request. Contact us to confirm the cover details required by your venue.
Wind ratings & weather
At 30 km/h, use must cease, users must evacuate and conditions must be monitored. At 35 km/h, equipment must be deflated and packed down. See policy →
Safety mats included
Every jumping castle includes safety mats at the entrance. Optional surrounding mats available for hard surfaces.
Supervisor service
For school fetes, corporate events and adult castles, our trained operator/supervisor is available at $65/hr Monday to Saturday from 9am to 5pm, $75/hr Monday to Saturday after hours, $85/hr Sunday from 9am to 5pm, $95/hr Sunday after hours, and $125/hr on public holidays. Required for the Disco Dome and inflatable nightclub. More on supervised hire →
Age & capacity guidelines
Each product page lists age range and capacity. Adult castles are 18+, kids' castles 3–12. Mixing age groups inside the same castle is the single biggest cause of injuries — please don't.
Pre-event safety brief
On every delivery, our crew briefs the responsible adult on the safety rules: capacity limits, age groups, weather triggers, and the emergency cut-off procedure. 5 minutes, every time.
Our commitment to child safety
Almost everyone who uses our equipment is a child. Our screening, training and zero-tolerance approach are set out in full. Read the Statement of Commitment to Child Safety →
Council park ready
Tell us your venue and we'll confirm which current documents are available for its requirements.
School and P&C ready
Venue documentation is available on request. Contact us to confirm the current documents required by your school or P&C.
Is there an upper age limit?
There's no set upper age limit, provided you meet the inflatable's safety requirements and it suits your physical ability. Your inner child may be fearless, but your knees deserve a vote.
Expect jumping, climbing, sliding and potentially outrageous amounts of fun. Believing in yourself is encouraged; remembering you haven't done a somersault since 1998 is also encouraged.
Growing older is compulsory. Having a go is entirely up to you.
Health and safety notice
The playful age references above do not override any safety requirement. All equipment-specific, height, weight and capacity limits apply. Follow the supplied safety instructions and supervisor directions at all times. Children require appropriate adult supervision. Inflatable activities involve physical exertion, increased heart rate, sudden movements and risks including slips, falls, collisions and muscle strains. Consider your health, fitness, balance and mobility before participating. If you are pregnant, have a heart, respiratory, back, neck or joint condition, a recent injury or surgery, or another condition that could affect safe participation, seek medical advice beforehand and follow the equipment's restrictions. Do not participate while affected by alcohol, drugs or medication that impairs alertness or coordination. Stop immediately if you experience pain, dizziness, chest discomfort or unusual breathlessness, and seek appropriate medical assistance. Take breaks and stay hydrated.
